Privacy and return policy

Warning! Before viewing the present website, please read the following terms of use carefully. If you don’t accept these terms do not use this website.

Use of the website

The website allows you to view and download the materials published on this website (hereinafter – the Website) solely for personal purposes provided you preserve all copyright information and any other data related to the proprietary rights contained in the initial materials or any copies of them. It is prohibited to modify the present Website materials as well as to display them in any form or use the given materials in any other way for certain public or commercial purposes. Using these informational materials on any other websites is strictly forbidden.

Denial of responsibility

All materials and services of the present Website are provided on the “as is” basis without any guarantees. The company WEBTAXI, INC. dba GIG can make changes into these materials and services as well as products and prices listed on this website without notification at any time. In case the materials and services get out-of-date WEBTAXI, INC. dba GIG is not obliged to update it and is not responsible in any circumstances for the possible disadvantage (including but not limited to the profit loss, loss of data or the business interruption) occurred in consequence of using or inability to use the present Website.

Registration on the Website

By performing the registration on the present Website you agree to provide the reliable and accurate information about you and your contact details.

Having completed the process of registration you get the unique login and password which you are solely responsible for. You are also responsible for any actions and operations committed under your account on the present Website.

Privacy and return policy

About your confidentiality

WEBTAXI, INC. dba GIG ("we", "us") does not violate your privacy including the confidentiality of your personal information. This Privacy Policy contains the information about the data we obtain from the users of our website ("website") and other our services as well as the explanation of how we process this information to provide you with the reliable services. Viewing our Website or using any services provided by WEBTAXI, INC. dba GIG (jointly referred to as "Services") you accept the terms of the present Privacy Policy. If you do not agree with the certain terms of the present Privacy Policy, please, don’t use these Services. In case you have any assumptions that WEBTAXI, INC. dba GIG does not observe the terms of the Privacy Policy please contact us to inform about that. We will do our best to solve your problem.

Our Privacy Policy was last updated on the 30th of June, 2014

The type of information we collect

During the process of registration and use of our service we collect and keep your personal information as well as the information about the devices and software you employ for viewing our service. When you make bookings using our services we collect all the information which is necessary for committing the transaction. Nevertheless, you can visit our website anonymously.

Purposes of your personal data use

Any information that we receive may be used only in one of the following ways:

  1. Personalizing your experience (your personal information helps us to better understand your personal requirements as well as to correspond to them).
  2. Improving our website (we always strive to make the improvements to our website according to your suggestions and reviews)
  3. Improving the customer service (your personal information facilitates the effective reaction to the appeals of our customers and to ensure their needs).
  4. Committing the transaction (your personal data whether it is public or private can not be sold, exchanged or transferred to any other company on any grounds without your permission except for the sole purpose of the booked service delivery).
  5. Sending periodic newsletters (your e-mail address which you provide for the booking processing is used only for sending you the information and rectifications referred to your booking).

How we protect your personal information

We take a number of measures to secure your personal data safety when you make a booking or enter the website transferring or viewing your personal information. We offer to use our secure server. All information requiring special delicate handling, the creditworthiness information is transmitted using the Secure Socket Layer (SSL) technology and further gets encrypted in the database of our payment system provider so then it is accessible only by the specially authorized persons who have committed themselves to keep the personal information strictly confidential. After the transaction has been completed your personal data (credit card information, social individual code, financial data etc.) is not stored on our servers any longer.

Do we use“cookies”?

“Cookies” are the small files which the website or its provider transfers to the hard drive of your computer through your web browser (if it is allowed by your browser settings) which makes it possible for websites and service providers to recognize your browser and also to write down and save the certain information. We use “cookies” in order to understand and save your preferences for the future visits, check the available updates as well as to compile the aggregate data about the website traffic and its interaction. But the most important purpose is to provide the most effective tools in prospect. We may conclude contracts with the third parties which can help us to understand the demands of our visitors more comprehensively. It is not permitted for such experts to use the information obtained on our behalf for any purposes except helping us to improve our business operation. To view our web content without “cookies” you can pick the respective option in your browser settings to make your computer warning you every time before sending “cookies” or to turn the “cookies” off at all. Like most websites, if you turn off the «cookies», some of our services may not function properly. You can find the additional detailed information related to “cookies” at The detailed information on the refusal of the majority of third-party services can be found at or the other relevant websites.

Do we disclose certain information to any outside parties?

We don’t sell, exchange or transmit in any other way your personal information to the outside parties except when it is required to secure the troubleproof service operation. The trusted third parties which help us to maintain our website, to operate the business or to do the customer service should not be considered as the outside parties since they are obliged not to disclose this information. We have the right to publicize your personal information in case we have a reason to believe that such disclosure is necessary to secure the compliance with the law, according to the policy of our website or to protect our own or someone else's rights, property or safety. Besides that the data of an unidentified user can be transferred to the outside parties for marketing, advertising or any similar purposes.

Compliance with the law on the children personal information protection in the Internet

We completely observe the requirements of COPPA (the law on the children personal information protection in the Internet) and do not collect any information from children under 13 years.

Our website, products and services are targeted at users who have reached 13 years of age or older.

The Internet Privacy Policy

The present Internet Privacy Policy is only applied to the information obtained through our website and not applied to the information received off-line.

Return policy

For the users who search for the relevant transport offer the service is provided on the “free of charge” basis.

This service is paid for the users utilizing the service for the commercial purposes. Users pay only for the services which were already provided.

Please, estimate the quality of a service carefully. In case you found certain defects of the service operation, please contact us describing the problem you faced. We study each complaint submitted by our customers individually and always return funds by the decision of the council of our experts.

Rules and terms of maintenance

WEBTAXI, INC. dba GIG provides the Internet platform for taxi and trucking companies for carrying out their transport services. WEBTAXI, INC. dba GIG just links the vehicle owners and their possible customers. Service members pay for the respective services provided without the intermediation of WEBTAXI, INC. dba GIG. Transport service companies which use the present platform pay the average fee of 1 U.S.D. The clients use for free.

Your consent

You accept the Privacy Policy of our website by using the present Website.


If we decide to make changes into our Privacy Policy we will publish these changes on the present page sending you the e-mail notification and/or renew the date of update.

To contact us with any questions regarding this Privacy Policy use the information specified above.